‘Walk a mile in their shoes’ is often used an expression to convey that the design thinking process is built on empathy. As Design Thinking professionals we work on diverse projects and user needs. Sometimes, we may not be able to fully understand the motives, pressures of others’ lives.
Is it really possible for an urban male executive to truly feel how it is to be a single working mom or experience the challenges of say, working in an oil rig? I can never truly feel how it is to be a doctor using a critical patient information app, that too in the pressure of a hospital scenario. I can at best, get a peek into their lives in such a situation.