icreon News
With its ultra-convenience and mass appeal, E-Commerce has changed the retail landscape for the better. But that doesn’t mean that E-retailers should stop seeking new and exciting ways to improve their services. For as great as online shopping can be, there’s also something special about the experience of walking into a bookstore, ruffling through a used book and taking in the scent of a dusty page.
The internet is a bastion of customer convenience, but if retailers want to create a profound and memorable customer experience, they need to work harder than their brick-and-mortar counterparts.